Natural Resource Economies

Thoughts on a Free Market Economy…
“Natural Resource Economies”
By Phyllis Hunsinger
June 1, 2017

As I attended the celebration this past week-end of the 100th graduating class from Nucla High School, I was once again reminded of the cycle of “boom and bust” in natural resource economies. Nucla High School and its supporting communities on the western slope of Colorado have experienced this cycle many times in the past 100 years.

Natural resource economies rarely experience the depletion of the natural resource. More often the natural resource is …

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Customer Service

Thoughts on a Free Market Economy…
“Customer Service”
By Phyllis Hunsinger
May 1, 2017

Customer service is defined as the assistance and advice provided by a company to those people who buy or use its products or services. Michael Kerr, in “The Effects of Customer Service on Organizations,” quoted a National Federation of Independent Business study revealing customer service ahead of both price and product in determining business success.

Understanding the importance of customer service is not only critical to the owners and operators of businesses but also the employees …

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